DSA Award Categories
- You may nominate up to 3 people per category.
- Nominees must be non-exempt or hourly employees. Exempt or salaried managers are ineligible.
- Diamond Service Award recipients from the previous year are not eligible for nominations during the current program year.
- Finalists must still be employed by their nominating business at the time of DSA interviews.
If you have questions, please call 952-278-8511 or email Anna Stinson at [email protected]
Attraction Categories
Best Engineer/Maintenance Personnel
Candidates include shift engineers, maintenance, and utility personnel.
Best Guest Relations Personnel
Candidates include concierges, security, guest lounge attendant, visitor information personnel, guest services personnel.
Best Hospitality Administration
Candidates that directly support the front-line customer contact positions include sales assistants, accounting assistants, executive assistants, HR coordinators and group room coordinators.
Free-Standing Restaurant Categories
Best Banquet/Catering Personnel
Candidates include banquet servers, banquet bartenders and set up personnel.
Best Bartender
Candidates include bartenders.
Best Engineer/Maintenance Personnel
Candidates include shift engineers, maintenance, and utility personnel.
Best Food Production Personnel
Candidates include those that directly prepare food (line and banquet cooks; prep, pastry, pantry cooks and food attendants), those who maintain food safety standards or support kitchen food production personnel.
Best Guest Relations Personnel
Candidates include concierges, security, guest lounge attendant, visitor information personnel, and guest services.
Best Hospitality Administration
Candidates that directly support the front-line customer contact positions include sales assistants, accounting assistants, executive assistants, HR coordinators and group room coordinators.
Best Restaurant Personnel
Candidates include servers, host/hostess and assistant wait staff.
Hotel Categories Including Hotel Restaurants
Best Banquet/Catering Personnel
Candidates include banquet servers, banquet bartenders and set up personnel.
Best Bartender
Candidates include bartenders.
Best Engineer/Maintenance Personnel
Candidates include shift engineers, maintenance, and utility personnel.
Best Food Production Personnel
Candidates include those that directly prepare food (line and banquet cooks; prep, pastry, pantry cooks and food attendants), those who maintain food safety standards or support kitchen food production personnel.
Best Guest Relations Personnel
Candidates include concierges, security, guest lounge attendant, visitor information personnel, and guest services.
Best Hospitality Administration
Candidates that directly support the front-line customer contact positions include sales assistants, accounting assistants, executive assistants, HR coordinators and group room coordinators.
Best Hotel Guest Services (Full service)
Candidates include reservationists and front desk staff.
Best Hotel Guest Services (Limited service)
Candidates include reservationists and front desk staff.
Best Hotel Restaurant Personnel
Candidates include servers, host/hostess from hotel restaurants, ala cart food outlets and room service.
Best Housekeeping Personnel (Full service)
Candidates include room attendants, housekeeping, house persons, and laundry personnel.
Best Housekeeping Personnel (Limited service)
Candidates include room attendants, housekeeping, house persons, and laundry personnel.
Best Transportation Personnel
Candidates including door persons, bell persons, van drivers, private transportation, and car service providers.
Retail Categories
Best Engineer/Maintenance Personnel
Candidates include shift engineers, maintenance, and utility personnel.
Best Guest Relations Personnel
Candidates include concierges, security, guest lounge attendant, visitor information personnel, and guest services.
Best Hospitality Administration
Candidates that directly support the front-line customer contact positions include sales assistants, accounting assistants, executive assistants, HR coordinators and group room coordinators.
Best Retail/Store Associate
Candidates directly serving the customer including sales associates, stock, warehouse, visual merchandisers, and cashiers.