Hyatt House Mall of America MSP Airport offers a modern, residentially inspired experience just minutes from Minneapolis-Saint Paul International Airport and across the street from Mall of America home to more than 500 stores and kid-friendly attractions like Nickelodeon Universe and Crayola Experience. Ideal for both business and leisure travelers, the hotel features stylishly designed rooms and suites complete with fully equipped kitchens, separate living areas, and free Wi-Fi. Guests can enjoy complimentary breakfast, an indoor pool, a 24-hour fitness center, and a free shuttle to the airport and Mall of America. The hotel also offers business services and event spaces, catering to both personal and professional needs.
Rates starting
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Hyatt House Mall of America MSP Airport
160 Google Reviews
Hello, my review should have been 5 stars. I truly enjoyed my stay. My apologies for the mix-up with the review. The only hiccup was having to get my key recharged each day, but that was due to an unforeseen issue. My granddaughter had an amazing birthday at this hotel. The customer service was great, and breakfast was even better. I visited November 2-5, 2024.
The property is great. The building is still new and the room is clean. The hard product is top notch.
However, the soft product is concerning. I went to the front desk to ask for toothpaste, typical standard things at any hotels or even motels. Well they ran out of toothpaste because there’s a “shortage” and they haven’t seen them for some time. Rather than the management ordering the sample size from Amazon in bulk, their solution is to sell them for $5 bucks as a “courtesy” to their guests. $5 gets you a sample size toothpaste. Great, they ran out of free toothpaste but I could sell you one.
The issue isn’t about not having the toothpaste, the issue is when the hotel management KNEW they were on back order so rather than finding a solution, they decided to sell it at 5x the rate and stated its for “YOUR convenience”. These are basic amenities for hotels, especially under the Hyatt umbrella.
When I addressed the issue with the front desk, the typical “shrug, we are the messenger, we don’t make decisions”. Not to mention, they have zero regards to your loyalty status, no greeting, no recognition, no water, nope, nothing BUT so quick to charge you for parking.
My family of 3 stayed 8/18/24. Check in was so-so. No explanation of where pool, gym or directions on where our room were. After reading some reviews, I didn’t have too high of expectations of our room. Also, No mention of paying for parking, I had to ask why my bill was higher.
Most importantly, we had a nice, clean room. Our king bed was unbelievably comfortable, the shower was top notch. Breakfast was bland and hashbrowns were stale, but you really can’t complain of complimentary breakfast. Coffee tasted great.
Pool was nice, comfortable out door patio and impressive fitness room. When we left, customer service was much better and everyone was smiling. Will definitely be back.
Hotel Features
DINING
Morning Spread
Breakfast is served daily at the Breakfast Bar, which includes hot and cold items that are free with your stay.
H Bar
Choose from a variety of premium alcoholic beverages, all best when paired with delicious items from our menu. Try our popular burger, Chicken Caesar Salad, or Turkey Pesto Sandwich for a meal that will satisfy any craving.
H Market
For grab-and-go snacks or groceries to prepare in your room’s kitchen, our 24-hour guest market has you covered.
AMENITIES
Indoor Pool
What’s a vacation without pool time? No matter the season, the water temperature is always just right in the indoor heated pool.
Fitness Center
Hyatt House offer cardio equipment, free weights, and more available 24 hours.
Amenities
- 100% Non-Smoking Rooms
- Bar/Lounge
- Business Center
- Elevator(s)
- Fitness Center
- Laundry / DC
- Meeting Facilities
- Pet Friendly (Fee)
- Pool (Indoor)
- Shuttle - Airport
- Wi-Fi (Complimentary)
- Free Hot Breakfast
- Parking (Free)
- Outdoor Patio
Meetings and Groups
Event Space
Looking for a space to host an intimate gathering, business meeting, social mixer, or year-end gala where there is plenty of entertainment and outdoor activity options close by for the attendees? The 1,000-square-foot modern facility at Hyatt House Mall of America / MSP Airport is a viable selection accommodating up to 80 guests in its gathering room. Catering and audiovisual equipment are available as well. Also, the hotel allows you to reserve a block of rooms for any event for family, friends, or colleagues.
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Specifications
- Meeting Space: 1,000 sq ft
- Largest Room: 1,000 sq ft
- Meeting Rooms: 1
- Guest Rooms: 150
My one complaint: they tend to use very strong smelling products when cleaning the room. The first room I was given this last trip reeked of Lysol, and the next one offered was much the same. If you’re sensitive to this maybe call ahead or stay somewhere else. The headache isn’t worth it, as the windows don’t open and ventilation is hard to come by.